Refund policy

When you can return a product

  • You received a damaged, defective, or wrong item, or it is materially different from its description. Please tell us within [RETURN WINDOW, e.g., 7] days of delivery.
  • [Optional: change-of-mind returns within [CHANGE-OF-MIND WINDOW] days, for unused products in original packaging with all tags and accessories.]

Items that cannot be returned [EDIT THIS LIST TO MATCH YOUR PRODUCTS]

  • Perishable goods, personal care and hygiene items that have been opened, innerwear, customised products, and items marked “non-returnable” on the product page.

How to return

  1. Write to [singhsarabjeet2005@gmail.com] with your order number, the reason for the return, and clear photos or a short video of the product and packaging.
  2. We will review your request within 2 business days and tell you whether it is approved. We may arrange a pickup or ask you to send the item back to us. Return shipping is paid by [us / you, depending on the reason].
  3. Once we receive and check the item, we will refund or replace it.

Refunds

  • Approved refunds are sent to your original payment method within 7 business days. For Cash on Delivery orders, we will refund by bank transfer or UPI, so we may ask for your account details.
  • Original shipping charges are refunded only where the return is due to our mistake, such as a damaged, defective, or wrong item.
  • Nothing in this section limits your rights under the Consumer Protection Act, 2019 or any other law.