Shipping Policy

Everkart | Last updated: [25-10-2026]

This policy explains how Everkart ships your orders, how long delivery takes, what it costs, and what to do if something goes wrong. We are an online store, and we ship to customers across India. If you have a question that is not answered here, write to us at [Singhsarabjeet2005@gmail.com].

1. Shipping Methods

We deliver through trusted courier partners, including . The courier that handles your order depends on your PIN code and the size and weight of your parcel, and we choose the one that gives you the most reliable delivery.

• Standard delivery: available for all serviceable PIN codes in India.
• Express delivery: faster delivery for selected PIN codes, available at checkout for an extra charge.
• Cash on Delivery (COD): [available for selected PIN codes and orders up to ₹[1500].

You can check whether we deliver to your area by entering your PIN code at checkout.

2. Order Processing Time

We usually pack and dispatch your order within 1-2 BUSINESS DAYS of receiving it. “Business days” means [BUSINESS DAYS, e.g., Monday to Saturday, excluding public holidays].

• During sales and festive seasons, such as Diwali, processing may take a little longer. We will mention this on our website when it applies.
• Once your order is dispatched, you will get a message by email, SMS, or WhatsApp.

5. Tracking Your Order

After dispatch, we send you a tracking link and the courier’s tracking number by [email, SMS, and WhatsApp]. You can use it to follow your parcel on the courier’s website or app. Tracking may take up to 24 hours to show the first update. If you cannot find your tracking details, write to [Singhsarabjeet2005@gmail.com] with your order number and we will help you.

6. Delivery Issues and Delays

Delays. Sometimes a delivery takes longer than expected because of bad weather, strikes, festivals, courier delays, or other things outside our control. We will do our best to keep you updated. If your order has not arrived within 5 business days after the estimated date, please contact us at [Singhsarabjeet2005@gmail.com] and we will follow up with the courier.

Wrong or incomplete address. Please check your address, PIN code, and phone number before you place your order. If the courier cannot deliver because of a wrong address or because no one was available after [ 2-3] attempts, the parcel may be returned to us. We will contact you, and we may charge for re-shipping.

Damaged or tampered parcels. If your parcel looks damaged or opened when it arrives, please do not accept it, or tell us within [24 hours] at [singhsarabjeet2005@gmail.com]. Send clear photos or an unboxing video that shows the outer packaging and the product, with your order number. We will replace the product or refund you, as explained in our Returns and Refunds terms.

Lost parcels. If the courier confirms that your parcel is lost, we will send a replacement or give you a full refund.

Refused Cash on Delivery orders. If you refuse a COD order without a good reason, we may stop offering COD to you in future.

7. International Shipping

 

We currently ship only within India. We do not offer international shipping at this time.

 

8. Contact Us

If you have any questions about shipping, please contact us:

Everkart Email: [Singhsarabjeet2005@gmail.com].

We aim to reply within [ 24hours].